Effective Date: 24/May/2024
At Stac Pets, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR). By using our website and services, you agree to the terms of this Privacy Policy.
Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: [email protected]
1. Data Collection
We collect and process the following types of personal data:
- Personal Identification Information: Name, email address, phone number, and mailing address.
- Payment Information: Credit card details and billing information.
- Technical Data: IP address, browser type, and operating system.
- Usage Data: Information about how you use our website and services.
2. Methods of Data Collection
We collect data in the following ways:
- Direct Interactions: You may provide personal data when you fill out forms, place an order, or contact us directly.
- Automated Technologies: As you interact with our website, we collect technical data via cookies and other similar technologies.
- Third Parties: We may receive personal data about you from third parties, such as analytics providers and payment processors.
3. Use of Data
We use your personal data for the following purposes:
- To Process Orders: Managing and fulfilling your orders, including shipping and returns.
- To Improve Our Services: Analysing how our website and services are used to enhance user experience.
- To Communicate with You: Sending you updates, newsletters, and promotional materials (you may opt-out at any time).
- To Ensure Security: Protecting our website and services from fraud and ensuring compliance with legal obligations.
4. Data Sharing
We do not sell your personal data to third parties. However, we may share your data with the following entities:
- Service Providers: Third-party vendors who provide services on our behalf, such as payment processing and shipping.
- Compliance and Legal Obligations: Authorities and law enforcement agencies when required by law.
5. International Data Transfers
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that such transfers are compliant with GDPR by implementing appropriate safeguards, such as Standard Contractual Clauses.
6. Data Security
We employ robust security measures to protect your personal data from unauthorised access, alteration, or disclosure. These measures include encryption, access controls, and secure servers.